SoGEA (Single Order Generic Ethernet Access) and FTTP (Fibre to the Premises) brings your our most simple and fastest broadband yet—with support every step of the way to make your journey to next-generation. I have had broadband contracts with Vodafone for the past 4 years, but I'm very unhappy with them at the moment and am on the verge of cancelling the latest contract. That means there’s no need to. Off topic. These don’t rely on landline and are fully future-proofed, offering fast download speeds of up to 900Mbps. I've been in touch wit the Home Broadband team but at this stage they can't do much because it's now being handled by the complaints Openreach ( BT) has notified us that the full commercial launch of their new “ stand-alone broadband ” product for UK ISPs – Single Order Generic Ethernet Access (SOGEA) – has officially started, which they said “ marks the beginning of the end ” for the old analogue telephone network (known to most as the “ landline ” phone. Talkmobile. It is also around 30% cheaper than Fibre to the Cabinet (FTTC). 2 Installation And Troubleshooting Manual. Thanks for the offer on the training manual, but I think I will pass on that. With just one, intuitive portal you can manage all aspects of business development and fulfilment. SOGEA replaces analogue copper lines reaching the end of life. Router and SOGEA adapter never delivered. As you have a HHG2500, then yes you do need a new router. Go to solution. This instrument lets you test G. What is SoGEA Broadband? A Buyers Guide. Enjoy the best DSL internet connectivity at home, you will find a Vodafone DSL bundle that suits your needs and ensure the fastest internet in Egypt starting from 30 Mbps to 100 Mbps. Switch to Vodafone. It means both SoGEA and SoGfast are high-speed connections. OK thanks for your reply. 15 Comments. SoGEA (Single Order Generic Ethernet Access) and FTTP (Fibre to the Premises) brings your our most simple and fastest broadband yet—with support every step of the way to make your journey to next-generation connectivity smooth and help us build better businesses, together. BT is initially proposing the SOGEA faceplate and a cable from the ATA socket on the router back to the existing house wiring and existing phones. The new Sky Broadband Hub (SR203) wireless router (pictured – top) is of a similar size to the current Sky Q Hub, albeit with 4 x Gigabit LAN ports (the Q Hub only had 2) – one of which is for WAN – 2 x Telephone ports (ATA for VoIP connection via older analogue handsets and SOGEA / SoG. In response to Jayach. While you can get bog-standard Vodafone broadband, the Pro version of the package includes 4G backup with 50GB of data and a Wi-Fi booster. g. . Introduction Single Order Generic Ethernet Access (SoGEA) is a new service offering that allows Small and Medium Enterprises (SMEs) access to the internet without the need for a traditional PSTN line, in short, a single broadband line. Access to SoGEA is widely available. All Vodafone Full Fibre (FTTP) contracts use digital voice and have all along. Was recently offline for 13 days before Vodafone finally sent an Openreach engineer to fix the line problem, and still waiting to hear from them re. It would look a damn sight nicer than the '5C' abomination range of sockets (designed for people that can't use a screwdriver, or a Krone Tool). vodafone. compensatio. Recently there have been reports on here that new FTTC contracts are also getting it. In response to Ripshod. Vodafone "automatic compensation" for Home/Broadband in Other broadband queries 27-07-2023; On going problems with Vodafone services - thinking about cancelling in Broadband connection 30-06-2023; Router and SOGEA adapter never delivered Sorry to hear you are still struggling. Thank you Jason. The complaints team,. My new router and adapter did arrive on Friday, thanks to the complaints team. How to set up your new Kinex superfast SOGEA broadband router. It is this aspect that the major ISPs whether VoBB (centrally provisioned) or VoIP appear to be blatantly ignoring. Next. Now you only need to place one order to supply your phone and broadband. 99 for 40/10 and £34. An alternative would be to replace the current telephones with a wireless DECT set that can be connected direct to the adapter. Remove the existing telephone cable from your wall socket. 13-11-2022 09:50 PM. . Check that the Hub is switched on and the lights are steady blue. If you move your land line to VOIP before moving to SOGEA you will lose your broadband connection. At present there may be circumstances whereby PSTN compatible solutions/hardware (Alarm systems, Payment devices and Critical Services) are incompatible with SOGEA, meaning they are not IP enabled. - thanks for updating this thread and I'm glad to hear you've now got a working landline. Find out what to do if your Vodafone Home Broadband or WiFi seems to be slow - let's get you back to tip-top speeds for your postcode. My Fibre 2 was activated on 8th June with the new router and SOGEA adapter expected. SoGEA is a dedicated line that delivers a broadband connection and includes an underlying version of a phone line. 27-10-2022 02:08 PM All Vodafone Full Fibre (FTTP) contracts use digital voice and have all along. 20-06-2023 09:59 AM. Then plug in the router and wait 30 seconds. 02-02-2023 12:19 PM. If it’s available where you live, you’ll see full fibre plans in your deals. Download MX-210NP-R17AF Download 6900RUL R15-W Download 4700AZ R15 Download 6600AEL-R24 Download MX-200 Ae. Router and SOGEA adapter never delivered. I've never heard of a sogea router, as sogea is just BT/Openreach's name for the service. SOGEA along with other Single Order products are still undergoing industry learning in relation to WLR withdrawal. Vodafone setting are. to deliver more value for your. FTTC SETTING ( FTTP is below FTTC) The setting is the same for all the routers it's down to the isp (the setting page will be laid out differently but the setting are still the same, eg. I'm sorry it got to the stage of you needing to make aSoGEA, what does it mean? SoGEA stands for Single Order Generic Ethernet Access. Home > Adapters > PCIe Adapters PCIe Adapters. The difference is that SoGEA lines don’t include a Public Switched Telephone Network (PSTN) line. We’re excited to announce that we’re working with Vodafone to enable partners to access a wider range of broadband suppliers through the DWS Portal. But the phone doesn't ring (and yes, the ring function is switched on). 1 Thanks. 1. It's no just Full Fibr. Our real-time Service Desk gives you unrivalled access to all the leading solutions in Connectivity, Hosted Voice and Security. vodafone web says i will get an Intelligent WiFi Hub and SOGEA Adapter. My advice would be to ask for your PPoE credentials and then buy the retail version of the router that you want and use that. 6 UK Three Mobile 3. It’s a new frontier in fixed connectivity. 13-11-2022 09:43 PM. Use our availability checker below to find out if SoGEA is available in your area or for your telephone number. e. If the cable is hard-wired into the base station then you'd simply need a BT type socket to RJ11 type adapter!New FTTP customer Voip phone adapter. At Vodafone, we’re continuing to expand our broadband portfolio to answer the needs of our customers and transform the future of business. in Other broadband queries 04-09-2023; Slow internet since engineer visited in Internet speed 18-07-2023; Router and SOGEA adapter never delivered in Broadband activation 20-06-2023SoGEA stands for Single Order Generic Ethernet Access. Or hit Live Chat for an instant response. They put it up against the best from Sky, TalkTalk and BT, and tested it in 10 actual homes. Manage network settings, including Parental Controls and Access Control, from any Android or iOS device. A long-term solution. Host virtual events and webinars to increase engagement and generate leads. PSTN switch off is scheduled for December 2025, so now is a good time to start planning your transition to digital and IP-based connectivity alternatives. Has anyone been able to get their former landline number ported to an alternative supplier in a similar situation? I assume the SOGEA setup divorces the landline number from the broadband supply. SoGEA is offered at the same data rates as FTTC broadband. Options. It delivers the same performance & data rates as FTTC broadband. Now they have told me a different way to get into the router " The default username for your Vodafone router is root. SoGEA stands for Single Order Generic Ethernet Access. Vodafone business broadband is well priced, with simple, fast and reliable packages at prices that start at around £20 per month. fast – into the same phase. Use a LAN port on the new wireless router, and connect it with a Cat5 network cable to one of the LAN ports of the existing gateway. Videos. My Fibre 2 was activated on 8th June with the new router and SOGEA adapter expected to be delivered on 5th June, but this never arriv. Enter at least one of the following inputs and click "Search". I've finally received my new router and VoIP adapter thanks to the complaints team. Really strange to have 2 people with THG3000g's on the same day, I didn't think there were many out there. We finally have our landline again after 20 days without and if I hadn't have put in a complaint we'd still be waiting. can i use a old style landline phone with fibre 2 broadband when using a SOGEA adapter on copper wire connectionI have had broadband contracts with Vodafone for the past 4 years, but I'm very unhappy with them at the moment and am on the verge of cancelling the latest contract. Quick top up. The connectivity and broadband strength of SoGEA are identical to FTTC, offering businesses the same benefits at a lower cost. . Vodafone Limited, Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN, England. With you being one of our Pro Broadband customers, we've dedicated WiFi Xperts who can help to look into why the schedule isn't there on your app. These r. Contact Us. I don't know what you think a SOGEA adapter is, but Vodafone are unlikely to send you one. 8 UK Other Mobile band B (Smaller networks who do not piggyback) 10. The Ethernet port can connect to a second ADSL/VDSL modem (e. SOGEA enables users to meet the growing need for high-speed, broadband-only without requiring a landline. From that minute onwards, which was around 9. Single Order Generic Ethernet Access (or SoGEA for short) is a way to subscribe to a broadband service in one single order. Router and SOGEA adapter never delivered. I don't know what you think a SOGEA adapter is, but Vodafone are unlikely to send you one. Copper network (ADSL): Traditional broadband access implementing copper phone lines connected to the exchange. Get A Quote. Simple problem, but getting a resolution is totally hampered by the incompetent support. If the 'phone' light is lit on the vodafone router then the connection is there. Alternatively, you can call Vodafone Customer Services on 191 (or 03333 040 191 from any other network) and they’ll send you a replacement SIM card through the post. (FTTP) and single order broadband (SOGEA). If you wish to keep using the extension wiring, you will need to disconnect it from the master socket and make a separate connection into one of the TEL sockets on the router. This means you won’t get a home phone (landline) service included with it. Hi everyone, I've received my Vodafone hub and I will be using FTTP. Traditional phone line installation is not needed with Gamma SoGEA so costs fall. I have had broadband contracts with Vodafone for the past 4 years, but I'm very unhappy with them at the moment and am on the verge of cancelling the latest contract. land line phone plugs into the standard BT line socket. Video marketing. SOGEA (Single Order Generic Ethernet Access) is a broadband-only FTTC replacement (and SOTAP is a broadband-only ADSL replacement in areas where FTTC. I'm sure that if we'd have received the router and VoIP adapter prior to activation date, which we should have done, all. In contrast, the Ultra Hub is provided to full fibre customers as standard, since, as a WiFi 6E router, it is better. Has anyone been able to get their former landline number ported to an alternative supplier in a similar situation? I assume the SOGEA setup divorces the landline number from the broadband supply. I've never heard of a sogea router, as sogea is just BT/Openreach's name for the service. Outcome SOGEA Our Single Order Generic Ethernet Access (SOGEA) is our new single order solution that is easier to fix and faster to deploy. Sales Department – Call 03300 534 125. It’s important to understand that you can continue using pre-existing legacy PSTN services until the complete switch-off in 2025. But bear in mind it is only FTTC suppliers, if switching technology FTTC/FTTP/Cable (Virgin) it is up to you to ensure the current broadband is cancelled, it may not happen automatically. Consumers have a lot of options when buying a new VDSL2 router for their ‘up to’ 80Mbps capable (66-63Mbps average) Fibre-to-the-Cabinet based broadband ISP connection but strictly speaking you should be using an Openreach approved model. 1q (not on every router) Username - @broadband. Vodafone UK CommunityView all help and support for Set-up & getting started (Home Broadband)wrote: Question remains how can the Vodafone SOGEA Adapter have it's own Ring Capacitor when you need the DSL Adapter with capacitor to make the ring curcuit ring ? Did you get a "VoIP" adapter from Vodafone, if so was it supplied with the router or did they send it after? It probably doesn't have. SoGEA broadband doesn’t run over a phone line; SoGEA is a dedicated line that delivers a broadband connection. 8 UK C&W Jersey Mobile 28. . Router and SOGEA adapter never delivered. Unless you go for a larger provider who offers discounts but has much higher out-of-contract prices that is. From that minute onwards, which was around 9. 30am,, I've heard nothing from them, and still no landline. Traditional phone line installation is not needed with SOGEA so costs fall. so its getting an IP address but not maintaining the connection to the LAN . I'm sorry it got to the stage of you needing to make a SoGEA, what does it mean? SoGEA stands for Single Order Generic Ethernet Access. Options. Community; Community. FAQ's. . Vodafone. Ideal for both businesses and homes, SoGEA doesn’t include a traditional. SOGEA stands for Single Order Generic Ethernet Access. It uses the same infrastructure and has the same. A SoGEA broadband connection enables customers to combine their voice and data services all using a single, superfast internet connection, removing the need for the traditional copper-based telephone line entirely. Internet providers and manufactures. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN. Vodafone Fibre Broadband. 6. (not that, as a consumer, you need to know that) So are you using the HHG25. pdf. ONT (Optical network termination (or terminal)) is the "box" in the house for FTTP (Fibre to the property (or premises)) If you are connected to the BT/Openreach telephone socket you are using FTTC (Fibre to the Cabinet) broadband. In all cases (until the recent fibre upgrade) I contacted my provider and requested they set my number to conceal by default for all outgoing calls. You can still use voicemail on phones that come with built-in answer machines. You get the same network performance and 99. This new broadband product will. Vodafone IoT offers a range of IoT devices including managed tablets and integrated terminals. If you are a fibre customer you might not use a master socket, instead an Openreach Modem. The router was returned and delivered to Vodafone on 29th March. (VoIP) (Voice. It simplifies the ordering process by combining broadband and telephone services into one support call over a single connection. our products and services. It's disappointing to see your concerns raised regarding the undelivered VoIP adapter and WiFi Hub. You didn't have to buy a SOGEA adapter as Vodafone would of sent you one and i t isn't a landline anymore it's a Voice over IP line (VOIP). The default password is 123456. I'm on the full fibre 200 package and using a third party router Asus 4G-AC68U which only delivers 1/4 the peak speed of the Vodaphone router. Max the line is capable of is given as around 42/43 Mbit. Was recently offline for 13 days before Vodafone finally sent an Openreach engineer to fix the line problem, and still waiting to hear from them re. It's no just Full Fibr. (not that, as a consumer, you need to know that) So are you using the HHG25. Tech Team. I'd forgotten about that issue as we now have another. . . What does SOGEA do? All Vodafone Full Fibre (FTTP) contracts use digital voice and have all along. No Vodafone voicemail or conference calls. You didn't have to buy a SOGEA adapter as Vodafone would of sent you one and i t isn't a landline anymore it's a Voice over IP line (VOIP). How the first support agent was able to install an earlier firmware I don't know. I'm sure that if we'd have received the router and VoIP adapter prior to activation date, which we should have done, all this could have been avoided. . Vodafone should really supply this. A microfilter is a device that allows broadband to work at the same time as your phone service. Vodafone UK CommunityAll of TalkTalk’s full fibre plans are data-only. . Here are some of the benefits that SoGEA offers SMEs: 1. Ethernet between ONT and Router. Re: Switching to SoGEA. com. Mobile WiFi R207 - User Manual - Dutch. This depends on what type of connection you have. With Openreach switching off the PSTN network. I don't know what they mean by a SOGEA adapter, but you will get a router with ATA functionality and an adapter which will enable you to plug a BT stye phone plug into the RJ11 sockets on the router. FTTP and SOGEA are now available to order through Vodafone, it is Vodafone’s fastest broadband yet being the future of broadband. After phoning first time it was said that I may only need a VoIP adapter and so went with that. vodafone. My Fibre 2 was activated on 8th June with the new router and SOGEA adapter expected. Sky first confirmed that they. . When it is launched, you will be able to use SOTAP to provide broadband and. The SOGEA (Single Order Generic Ethernet Access) is not the adapter, it's the service you will go on to, instead of the BT wholesale one you have been using till now. We finally have our landline again after 20 days without and if I hadn't have put in a complaint we'd still be waiting. I'm sure that if we'd have received the router and VoIP adapter prior to activation date, which we should have done, all. Because I was purchasing as an upgrade, not as a new customer, despite what it says in the order tracker, it transpired I did not need to await a new router [confirmed when I contacted Customer. Single Order Generic Ethernet Access (SoGEA) | BT Wholesale 0 Thanks Reply Vodafone have expanded their connectivity portfolio in their partner channel to include SoGEA and FTTP for business customers. so im confused now. What are the ‘replacement’ future-proof technologies available? Businesses currently relying on single analogue exchange lines or ISDN for their calls or broadband will need to migrate to a single-order, fibre-only alternative like Single Order Generic Ethernet Access (SOGEA). The broadband cable (grey ends) must be plugged into your Hub and the other end into the microfilter socket (usually marked "DSL" or "ADSL"). SOGEA allows voice, broadband and other services to be delivered together. SOGEA replaces analogue copper lines reaching the end of life. SoGEA doesn’t share the phone line, it is its own dedicated line that delivers your voice and broadband connection. When it is launched, you will be able to use SOTAP to provide broadband and. In this video Paul will discussing what you can expect from the point you order your Broadband service with Zen through to going live. Hi . Vodafone setting are. FAQ's. Use one side for the 'Exchange Facing' connection, remove the components from the other side, and wire the extension network to that. wrote: after plugging the SOGEA adaptor, which I had to buy as VF said FTTC phones couldn't use it so they didn't supply - the phone was working normally. "A profile reset will be done as part of the conversion, your download/upload speeds may potentially be lower than. 40 for 40/10 and £34. It’s a combination of this and Gfast fibre broadband features. vodafone. Pay monthly phones; Pay as you go phones; Apple; Samsung Galaxy; Refurbished phones. SoGEA stands for Single-order Generic Ethernet Access. Installation can take up to four hours – our engineers will test your service to make sure you’re connected. 13-11-2022 09:50 PM. I'd forgotten about that issue as we now have another. SOGEA stands for Single Order Generic Ethernet Access. Ordered Broadband + landline as thee is no full fibre service here. extension wiring and CPE stops working) also require an “isolation faceplate” for Voice Re-Injection (this is what VRI. SoGEA provides cost and time savings. Call Vodafone Customer Care. Yes, received new router and adapter around 3 weeks later thanks to complaints dept. You can of course use the broadband to provide a VOIP phone service from a 3rd party supplier but SOGEA itself is data only. showing all IP addresses given out by the router. Whilst for business it is more likely to continue to be IP Phones connected to the router. This does seen symptomatic of Vodafone. im trying to configure Shelly Temp sensor ( with the cloud bit disabled) to report to my LAN server. 44 UK Manx Mobile 28. This list of phone numbers covers the majority of Vodafone locations. Now they have told me a different way to get into the router " The default username for your Vodafone router is root. SoGFast Fibre Broadband is the GFast variant of SoGEA Fibre Broadband, this is G. 6 UK Other Mobile band A 3. I have had broadband contracts with Vodafone for the past 4 years, but I'm very unhappy with them at the moment and am on the verge of cancelling the latest contract. enable 802. In this video Paul will discussing what you can expect from the point you order your Broadband service with Zen through to going live. 4: Newbie. Összes mobil szolgáltatás. Find the best Apple devices in our range with our best ever UK network. co. SoGEA is currently in the Early Market Deployment phase–the final stage before full commercial launch with >130,000 SoGEA services live, up to 15,000 orders per week and at 95% on time delivery. SoGEA and FTTP A simpler and faster broadband connection. The SOGEA (Single Order Generic Ethernet Access) is not the adapter, it's the service you will go on to, instead of the BT wholesale one you have been using till now. 13-11-2022 09:43 PM. Leviton Single to Triple Outlet Adapter Cube, 15 Amp, 125 Volt, Grounding, Residential Grade, Assorted Colours. Single Order Generic Ethernet Access (SoGEA) is a new Openreach broadband product which enables broadband providers like KAT communications to provide a fibre to the cabinet (FTTC) service without a phone line – you’ve got everything you need within a single order. Yes, received new router and adapter around 3 weeks later thanks to complaints dept. In response to Jayach. Sorry to hear you are still struggling. My Fibre 2 was activated on 8th June with the new router and SOGEA adapter expected. It is a new fibre broadband technology that provides a faster speed compared to SoGEA connection. Trickier situations. The DrayTek Vigor 167 ADSL2+/VDSL2 Modem is VDSL2 35b and ADSL2+ modem to Ethernet bridge, connecting VDSL or ADSL to your Ethernet-based router or firewall. It means that providers can bring fibre optic cable to a street-side cabinet without a phone line. Buying online. The Intelligent WiFi Hub is offered to regular fibre customers, but they can choose to upgrade and pay more for the Ultra Hub if they wish. You also have to set the Telo to Alarm Mode in your VoIP phone account. I've finally received my new router and VoIP adapter thanks to the complaints team. . Router and SOGEA adapter never delivered. I am trying to get another provider in, but the line is still active on BT Wholesale / Openreach. co. This broadband checker provides a detailed breakdown of DSL, cable and wireless services available at your location. SoGEA stands for Single Order Generic Ethernet Access, this is VDSL2 service without analogue telephone service. g. How to set up your new Kinex superfast SOGEA broadband router. Single Order Generic Ethernet Access (SoGEA) | BT Wholesale. fast based hybrid fibre broadband products for UK ISPs (including SOGEA and SOGfast), which once implemented will cover the period from 21st August 2023 to 31st January 2024. It provides proven compatibility with UK VDSL2 and ADSL2+ networks. Business; Find a store Network Status Checker Mobile Mobile PhonesO2 Unlimited on a one month contract for only £11. Yes, received new router and adapter around 3 weeks later thanks to complaints dept. The complaints team know about it but are not getting back t. Most homes and businesses connect to Openreach via Wholesale line rental (WLR), with broadband added on top as. This does seen symptomatic of Vodafone. At least that is what t. And we can also guide you through the big switch off so that your telecommunication systems are maintained. They will then reconfigure it and add a new telephone profile to the router and. . As an established telecoms provider for homes and businesses across the UK, The Calls Warehouse in Manchester can help you with a range of services, from VOIP installations to broadband packages. I have had broadband contracts with Vodafone for the past 4 years, but I'm very unhappy with them at the moment and am on the verge of cancelling the latest contract. Reply. New FTTP customer Voip phone adapter. Simple problem, but getting a resolution is totally hampered by the incompetent support. By June 2021 Openreach will already no longer install or accept new analogue line orders for. Bill pay phones. . Step 2: Hub check. All Europe Roaming Extras are valid for 8 days. SOGEA stands for Single Order Generic Ethernet Access. I have had a similar frustrating experience, having recently upgraded from Superfast 2 to Full Fibre 100. Plug the microfilter into the empty socket. Kiemelt otthoni ajánlatok Internet és TV együtt Internet előfizetések TV előfizetések Streaming. I was advised by a friend to get a zoom wireless router so that I can use my ipod and laptops at the sme time. Find out what broadband is available in your area. However, there was no adapter/port for connecting my. SoGEA stands for Single Order Generic Ethernet Access. Bill pay plans. Vodafone launches SoGEA and FTTP for channel partners Thu, 10/06/2021 - 11:55 Vodafone has expanded its connectivity portfolio for channel partners by adding. This isn't the smooth experience we wanted you to have, nor the serv. However more modern services, such as the forthcoming Single Order Generic Ethernet Access (SOGEA or SOGFast) product (i. The male RJ11 on the adapter plugs into the router. Mobile devices & unlocking. Our partnerships. The need for the next generation of fast and simple connectivity. Somebody from the tech team contacted me today and after the usual security check and the s/no of my router it was then I'll test your landline. Router and SOGEA adapter never delivered. Was recently offline for 13 days before Vodafone finally sent an Openreach engineer to fix the line problem, and still waiting to hear from them re. Fast lines), a built-in G. FTTC) because the result is not based on an individual telephone. While you can get bog-standard Vodafone broadband, the Pro version of the package includes 4G backup with 50GB of data and a Wi-Fi booster. " I know for sure that my line's SOGEA service has a VLAN ID of 2 (VLAN ID 1 is reserved for ADSL and Ethernet while VLAN ID 101 is reserved for. . The phone then plugs into the female BT socket on the adapter. TalkTalk’s Fibre 150 (also known as Full Fibre 150) is their entry-level full fibre plan, starting from £28 per month. Analogue Phone Service in the UK - It's switching off soon. These new services provide customers with increased reliability and cost reduction. My Fibre 2 was activated on 8th June with the new router and SOGEA adapter expected to be delivered. Thank you Jason. It would presumably have auto-updated itself eventually. Recently there have been reports on here that new FTTC contracts are also getting it. The SOGEA (Single Order Generic Ethernet Access) is not the adapter, it's the service you will go on to, instead of the BT wholesale one you have been using till now. SOGEA enabling digital transformation. With the PSTN switch-off slowly. Recently there have been reports on here that new FTTC contracts are also getting it. 01-12-2022 06:22 PM. Unified Communications and Collaboration solutions for multinational organisations. We also offer horrifically great pricing on SOGEA and FTTP on. 30am,, I've heard nothing from them, and still no landline. I thought that might the issue but can't phone them or chat online because it's being dealt with by complaints. I've now been without a landline for 18 days. It is a THG3000 router and everything is up and running apart from, yes, the landline. . I have had broadband contracts with Vodafone for the past 4 years, but I'm very unhappy with them at the moment and am on the verge of cancelling the latest contract. 8 UK C&W Jersey Mobile 28. Single Order Generic Ethernet Access. To speak to a member of our team, give us a call.